Technical Services Engineer

What You'll Do Here... Provide the highest quality technical pre-sales and post-sales support for Axis products to Axis end customers, Axis partners and Axis employees. Support is provided via telephone, online helpdesk, and live chat. Ensure Customer Cases are documented thoroughly, attention to detail is required Qualify product(s) in question for a returned materials authorization Consistently engage in training and educational initiatives Perform other related duties when assigned  What We Are Looking For ... Bilingual with English and Portuguese - Read, Write and Speak fluently Experience in the field of technical service and support Detail oriented troubleshooting skills Experience with configuring switches, routers, and other network components Experience with configuring PCs, installing various operating systems and software Professional and friendly phone etiquette with excellent customer service skills Call center and/or customer service background Valued, But Not Required ... CCTV Installation and/or configurations Programming and application design Use of CRM tools and/or help desk applications Fundamental understanding of physical access control/security systems Knowledge of photography and/or videography Professional degree and/or certifications, i.e. CompTIA, Cisco, Microsoft
Salary Range: NA
Minimum Qualification
Not Specified years

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Technical Service Engineer
Waltham, MA Hitachi
Technical Services Engineer (Bilingual - Spani...
Chelmsford, MA Axis Communications
Technical Services Engineer-Tier II
Chelmsford, MA Axis Communications
Technical Services Integration Engineering Lead
Boston, MA Kforce
Multi-Vendor Field Service Engineer - Boston, MA
Boston, MA Agilent Technologies, Inc.
Field Service Engineer 1
Springfield, MA Philips